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Thread: شئ غريب حدث معايا لتفعيل الحساب

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  1. 04-17-2013 13:52 #1 Collapse post
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    help شئ غريب حدث معايا لتفعيل الحساب

    السلام عليكم ورحمة الله وبركاته
    مرحبا اخوتي في الله
    شئ غريب حدث معايا انا غيرت رقم حسابي في المنتدي
    ورفعت وثيقة لتفعيل المستوي الأول و تم رفضها و الرسالة كانت
    م رفص المستند من قبل مدير التحقق. السبب:
    نسخة جانبية خاطئة من المستند
    يرجى رفع ملف آخر
    علما بان هي دي نفس الوثيقة اللي رفعتها في الحساب الأول و اللي سحب عليها عادي اشمعني اترفضت المرة دي
    انا مش عارف
    المهم قعدت افكر شوية لاقيت ان المقصود بسبب الرفض ان فيه حواف بيضة حولين البطاقة ساعة لما اتاخدت سكانر
    قولت يمكن هو دا السبب
    و مش عارف دلوقتي اعمل ايه

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  3. 04-17-2013 17:16 #2 Collapse post
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    يبقي المشكلة في صورة الاسكانر الخاصة بالبطاقة الشخصية التي تم ارسالها لذلك قم باعادة عمل اسكانر مرة اخري للبطاقة الشخصية وحاول ترسلها مرة تانية وان شاء اللة يتم التفعيل
    شرح بنك الليبرتي ريسيرف
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  4. 04-17-2013 17:16 #3 Collapse post
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    اخي لا تضع البطاقة في الجانب من بلور السكانر
    بل ضعها في الوسط
    ستقبل ان شاء الله
    بالتوفيق

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  5. 04-17-2013 17:31 #4 Collapse post
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    Quote Originally Posted by Mohamed-tarek
    يبقي المشكلة في صورة الاسكانر الخاصة بالبطاقة الشخصية التي تم ارسالها لذلك قم باعادة عمل اسكانر مرة اخري للبطاقة الشخصية وحاول ترسلها مرة تانية وان شاء اللة يتم التفعيل
    هي ليه مشكلة مع اني في الحساب اللي فات نفس الصورة
    رفعتها و اتقبلت اشمعني المرة دي ما هي هي الصورة

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  6. 04-17-2013 19:39 #5 Collapse post
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    السلام عليكم والله انا رفعت اكثر من 15 مرة ويتم الرفض والسبب هو المسح الضوئي و ثانيا يجب ان ترفع البطاقة بلونها الاصلي وليس نسخة منها والله الموفق

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  7. 04-17-2013 19:52 #6 Collapse post
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    Quote Originally Posted by tazi larbi
    السلام عليكم والله انا رفعت اكثر من 15 مرة ويتم الرفض والسبب هو المسح الضوئي و ثانيا يجب ان ترفع البطاقة بلونها الاصلي وليس نسخة منها والله الموفق
    رفعها بالألوان دي ما فيهاش مشكلة عادي برفعها بالألوان
    انا بقي عايز افهم يعني ايه يتم رفضها بسبب
    نسخ جانبية خاطئة ؟؟

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  8. 04-17-2013 21:11 #7 Collapse post
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    يمكن الجزء الخلفي من البطاقة هو اللي خاطئ
    ربنا يوفقك ان شاء الله

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  9. 04-18-2013 01:41 #8 Collapse post
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    السلام عليكم و رحمة الله تعالى و بركاته
    أخي الكريم يمكن المشكل من الصورة أعد رفعها و يجد أن تكون واضحة

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  10. 04-18-2013 02:51 #9 Collapse post
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    Quote Originally Posted by lovemoon
    السلام عليكم ورحمة الله وبركاته
    مرحبا اخوتي في الله
    شئ غريب حدث معايا انا غيرت رقم حسابي في المنتدي
    ورفعت وثيقة لتفعيل المستوي الأول و تم رفضها و الرسالة كانت
    م رفص المستند من قبل مدير التحقق. السبب:
    نسخة جانبية خاطئة من المستند
    يرجى رفع ملف آخر
    علما بان هي دي نفس الوثيقة اللي رفعتها في الحساب الأول و اللي سحب عليها عادي اشمعني اترفضت المرة دي
    انا مش عارف
    المهم قعدت افكر شوية لاقيت ان المقصود بسبب الرفض ان فيه حواف بيضة حولين البطاقة ساعة لما اتاخدت سكانر
    قولت يمكن هو دا السبب
    و مش عارف دلوقتي اعمل ايه
    وعليكم السلام ورحمة الله
    أخي الكريم هل أرسلت صورة هوية وش وظهر؟
    مع تحياتي, مندوب شركة إنستافوركس
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  12. 04-18-2013 02:53 #10 Collapse post
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    السلام عبليكم لو عندك اى مشاكل فى تفعيل حسابك على شركة انستا ياريت تفتح اميلك هتلاقى رساله فيها الباسورد وكلمة المرور الخاصه بك وشكرا

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